Careers

Thank you for your interest in opportunities at NAHCO. We currently do not have any available vacancies. However, we encourage you to check our website periodically for future openings.

VACANCIES

 

JOB DESCRIPTION – BUSINESS DEVELOPMENT MANAGER (NAHCO ACADEMY)

Job Purpose
The Business Development Manager is responsible for the development of the Academy’s Business development framework and expansion of business ideas.
The role holder will be responsible for acquiring profitable businesses for the company and will lead the Business Development team in expanding and building business to meet growth objectives. The person an established goal getter who will be a part of the Nahco Academy team which is an NCAA Licensed training arm of Nahco Group.

Business Size
The Nahco Academy is a start-up with an initial target of N540million in the first year.

Reporting Relationship
Reports to:

  • Chief Subsidiary Officer

Direct reports:

  • Business Development Officer
  • Business Development Analyst

Indirect reports:

  • NA

Duties & Responsibilities

  • Define, design and deploy the Academy’s business development framework.
  • Defines, tests, refines and implements strategic plans to successfully achieve opportunities within the Company’s market segment. These activities include primary research, industry, market and competitive analysis, and customer needs assessment.
  • Focus and push both self and others to achieve targets, budgets and goals despite any opposition or antagonism encountered.
  • Oversee the retention of institutional memory as regards development and processing of business ideas.
  • Identifies and evaluates new markets and partnership opportunities through direct prospecting, networking, attendance and participation with various
    industry professionals and networking associations.
  • Oversee the development of business plans for new businesses working through Business development Officers and Analysts.
  • Ensure the analysis of new business ideas (through internal resources or contracting external business research companies).
  • Identify and pursue new business opportunities and partnerships both local and international within the training industry.
  • Create and manage budgets, forecasts, and financial reports to ensure profitability and financial health.

Education & Professional Qualifications

  • A first degree from recognized university in Social Sciences and Humanities with a minimum degree of second class lower (2:2).
  • Postgraduate and professional qualification with registered and relevant bodies is an added advantage.
  • 5-7 years’ experience with proven Business Development track record with at least 3 years at a management level.
  • Experience in successfully expanding new business and growing existing business.
  • Intimate knowledge of the Nigerian business terrain with management experience in both the regulated and deregulated sectors of the economy.
  • Strong marketing, public relations experience with an ability to engage stakeholders at all levels.
  • Solid written, verbal communication and presentation skills.
  • Excellent attention to detail.
  • Ability to work independently and in a team
  • Excellent interpersonal skills
  • Ability to analyse data, develop strategic plans, and make data-driven decisions.
  • Proficiency in Microsoft Office Suite and relevant business management software.

Key Skills & Competency Requirements
Technical Competencies

  • Business development
  • Strong business and commercial acumen.
  • Experience in resource allocation.
  • Good commercial judgement.
  • Ability to successfully manage under pressure and respond to critical and or changing priorities throughout the day.
  • Computer literate with knowledge of Microsoft Word and Excel.

Behavioral Competencies

  • Value based leadership – the role holder must demonstrate and live the key values of NAHCO; demonstrating authentic leadership and an ability to engage with colleagues and customers at all levels to deliver on set target.
  • Communications – able to express ideas effectively in individual and group situations. Ability to present ideas and reports in succinct and cohesive structures to suit the audience be it written or oral.
  • Influence – able to influence a wide range of groups and individuals to actively support a point of view or position, securing the buy-in of others who may hold a contrary view and carry the majority in achieving desired objectives
  • Customer service orientation – proactively develops customer relationships by making efforts to listen and to understand the customer needs and expectations and can develop value propositions that meets customer requirements.
  • Teamwork/Collaboration – works effectively with individuals and teams at all levels of the organization and across regional boundaries.
Performance AreasPerformance Measures
Financial• % Achievement of revenue targets
• % Achievement of profit targets
• % Of budget variance
• New Businesses created from developed business ideas
• ROI on Closed deals
• Total Operating Expenditure
• Total Capital Expenditure
Customer Satisfaction & Service Delivery
• Market share growth
• Customer satisfaction index
• % time of closing opportunities
Growth and Innovations • Number of new initiatives to grow the business
• % of innovations converted to revenue (actual training
programs)
• Market share growth
• Succession plan
• Training for next lines
Internal Process • Development of an effective communication
programme.
• Internal Business Development Manual.
• Structured information management on business
development and opportunity analysis conducted.

 

JOB DESCRIPTION – HEAD NAHCO ACADEMY 

Job Purpose
The Head of Nahco Academy shall be responsible for driving the strategy, growth, resource management and excellence of the Academy. The person will be an experienced and a well-grounded learning and development practitioner who will lead our Nahco Academy which is an NCAA Licensed training arm of Nahco Group.

Business Size
The Nahco Academy is a start-up with an initial target of N540million in the first year.

Reporting Relationship
Reports to:

  • Chief Subsidiary Officer

Direct reports:

  • Nahco Academy Staff

Indirect reports:

  • NA

Duties & Responsibilities

  • Develop and implement strategic business plans to achieve growth objectives and improve market position.
  • Identify and pursue new business opportunities and partnerships both local and international within the training industry.
  • Conduct market research to identify trends, customer needs, and competitive landscape.
  • Create and manage budgets, forecasts, and financial reports to ensure profitability and financial health.
  • Oversee day-to-day operations of the training institute, ensuring efficient and effective delivery of training programs.
  • Implement and monitor key performance indicators (KPIs) to measure operational success and address areas for improvement.
  • Ensure compliance with industry regulations, standards, and accreditation requirements.
  • Collaborate with instructional staff to design, develop, and update training programs and curricula to meet industry needs.
  • Monitor program delivery effectiveness and learner satisfaction, and implement improvements as needed.
  • Manage and support the institute’s staff, including recruitment, training, and performance management.

Education & Professional Qualifications

  • Bachelor of Science is a must, Master Degree or MBA is a distinct advantage.
  • 5-10 years’ experience in leadership role in top rated educational /training institution or firm.
  • Proven expertise in setting up and managing a training centre.
  • Knowledge of aviation training is highly desirable.
  • Advanced level of project management and organizational skills
  • Willingness to travel as required
  • Strong marketing, public relations experience with an ability to engage stakeholders at all levels
  • Solid written, verbal communication and presentation skills
  • Excellent attention to detail
  • Ability to work independently and in a team
  • Excellent interpersonal skills
  • Ability to analyse data, develop strategic plans, and make data-driven decisions.
  • Proficiency in Microsoft Office Suite and relevant business management
    software.

Key Skills & Competency Requirements
Technical Competencies

  • Business development
  • Fully conversant with airline ground handling procedures, aviation safety, security, and ramp procedures.
  • Good working knowledge of IATA Standard Ground Handling Agreement.
  • Experience in operational planning and resource allocation.

Behavioral Competencies

  • Value based leadership – the role holder must demonstrate and live the key values of NAHCO; demonstrating authentic leadership and an ability to engage with colleagues and customers at all levels to deliver on set target.
  • Communications – able to express ideas effectively in individual and group situations. Ability to present ideas and reports in succinct and cohesive structures to suit the audience be it written or oral.
  • Influence – able to influence a wide range of groups and individuals to actively support a point of view or position, securing the buy-in of others who may hold a contrary view and carry the majority in achieving desired objectives
  • Customer service orientation – proactively develops customer relationships by making efforts to listen and to understand the customer needs and expectations and can develop value propositions that meets customer requirements.
  • Teamwork/Collaboration – works effectively with individuals and teams at all levels of the organization and across regional boundaries.
Performance AreasPerformance Measures
Revenue and Profitability
• % Achievement of revenue targets
• % Achievement of profit targets
• Number of training courses delivered
• Number of participants trained
• Number of collaborations
• % Of budget variance
• Number of budget iterations
Customer Satisfaction & Service Delivery
• Timely delivery of scheduled training (% variance)
• % rating on feedback from participants
• Number of referrals from previous participants
• Client satisfaction survey rating
• Number of complaints associated with training from
clients
Growth and Innovations • Number of new initiatives to grow the business
• % of innovations converted to revenue (actual training
programs)
No of new collaborations
Internal Process • Number of stakeholder engagements carried out
• The number of new stakeholders converted to client.